Details that help us respond accurately
Tell us the type of property, which rooms or areas you want to cool or heat, roughly how large they are and what the problem is: overheating in summer, a cold room in winter, or an existing system that is faulty or noisy. If you already have equipment, the make and model and any error codes are very helpful.
Photos are useful
Pictures of the room, the external wall and any likely outdoor unit positions let us flag obvious constraints before visiting.
Commercial premises
Floor plans, landlord or building-management contacts and preferred working hours help us plan surveys and installations around your business.

